TERMS & CONDITIONS
Due to adverse weather conditions or unforeseen operational conditions, the chalet reserves the right to alter or cancel any itinerary or tours without compensation.
The management accents no liabilities for losses incurred due to failure to connect with other service providers and cannot be held liable for loss of baggage or personal belongings, illness, injuries or loss of life resulting from activities beyong our control.
All rate are subject to change without prior notice.
Reservations subject to availability and or confirmation on first come first serve basis.
Boat transfer is subject to change without prior notice depending on the weather conditions.
No refund for cancellation or "No Show"
Agent rate less than 12% commission for every package, room, boat transfer
All reservation must be made to us in writing either by mail, email or fax and confirmed by us prior to guest arrival
Deposit 50% request payment to confirm your booking and your total payment to our account as below and fax us the copy of your deposit bank in slip for our reference and the balance of the payment you can bank in 1 week before the trip or pay went you arrive at our office at Kuala Besut.
Payment can be done through our bank account and fax to us the bank in slip to advise that payment has been made. Our bank account is :
RESERVATION >> CLICK HERE